Pharmacist video visit
Talk to a pharmacist from your phone.
Scan the code, enter your name, and a licensed Phoenix pharmacist joins you on video. No app, no account, no hold music. It's the pharmacy counter, wherever you are.
- 1 Scan the code
Open your phone's camera and point it at the QR code. Tap the link that appears. No app to download, no account to create.
- 2 Verify your phone, snap your card
We text you a code, then you photograph your insurance card once. Returning patients skip the card. About two minutes.
- 3 Your pharmacist texts you
Our team runs your insurance so the price is known, then texts you a link. Tap it and a licensed Phoenix pharmacist is on video with you.
Pharmacists are on video 24/7. Prefer to call during store hours? (714) 690-0349
Scan to talk to a pharmacist
Point your phone's camera here
or visit phoenixpharmacy.com/video
- Open 24/7
- No app needed
- Private and HIPAA-compliant
- English & Spanish
Good to know
Video visit questions.
Do I need to install anything?
No. The visit runs in your phone's web browser. Safari on iPhone and Chrome on Android both work. Laptops and tablets work too.
Is it private?
Yes. Video visits run on a HIPAA-compliant telehealth platform. Nothing is recorded, and only the pharmacist you are talking to can see you.
What can I ask about?
How to take a medication, side effects, interactions with other medications or supplements, refills and transfers, immunizations, or anything you'd ask at the counter.
When is a pharmacist available?
24 hours a day, 7 days a week. Scan the code any time, day or night, and a licensed Phoenix pharmacist will join you in the waiting room.
What if I'm at the Phoenix Rx Kiosk?
The kiosk has its own video handset that connects you to the pharmacist reviewing your prescription. Use this QR code if you'd rather talk on your own phone.