Skip to main content
7872 Walker St #106, La Palma, CA (714) 690-0349
Opening late September 2026 · Thousand Oaks, CA Introducing the Phoenix Rx Kiosk

Your prescription, filled before you leave.

A 24/7 self-service prescription kiosk, placed where care happens. Your provider sends the prescription, a licensed Phoenix pharmacist reviews it over video, and your medication is in your hand in minutes. No counter. No line. No waiting for a store to open.

  • Open 24/7
  • English & Spanish
  • Pay by card
  • Not in stock? We deliver
The Phoenix Rx Kiosk: a red and white self-service prescription kiosk with a touch screen, card terminal and video handset

Minutes, not days

Your provider sends the prescription, a pharmacist reviews it, and the kiosk dispenses it. Most patients walk away with medication before they leave the building.

Open 24/7

No store hours to plan around. If your prescription is at the kiosk, walk up whenever it suits you, day or night.

A pharmacist on video

Every prescription is reviewed by a licensed Phoenix pharmacist over the kiosk's video handset. Have a question? Ask it, just like at a counter.

How it works

Four steps. One visit.

Three people are involved: your provider, a Phoenix pharmacist, and you. Nothing about your visit changes except how you leave it.

  1. 01 Your provider

    Sends your prescription to the kiosk

    Your doctor or clinic sends the prescription electronically, the same way they would to any pharmacy. You can still choose a different pharmacy if you prefer.

  2. 02 Our pharmacist

    Reviews it and checks your insurance

    A licensed Phoenix pharmacist reviews the medication, runs your insurance, and is available over video to answer questions before anything is dispensed.

  3. 03 You

    Walk up, verify, sign and pay

    On the touch screen, in English or Spanish: confirm your date of birth, review your medication and price, sign with your finger, and pay by card. Tap, swipe or insert.

  4. 04 The kiosk

    Dispenses your medication

    Your sealed medication drops to the pickup chamber, and your receipt and label print right there. That's it.

Not in stock? We deliver.

If the kiosk doesn't have your medication, Phoenix Pharmacy delivers it within 24 hours, often within 4 to 6 hours, or sends it to the pharmacy you choose. The kiosk adds an option; it never removes one.

About delivery →
A patient collecting medication from a Phoenix Rx Kiosk in a clinic hallway
Placed where care happens: clinic lobbies, urgent care, hospital discharge, campuses and long-term-care communities. Illustration.
Who it's for

Built for the people on both sides of the prescription.

For patients

Leave your appointment with your medication instead of a piece of paper. Open around the clock, in English and Spanish, with no line and no counter. If something isn't stocked, we deliver it.

Therapy starts today

For providers and clinics

See what the kiosk has in stock before you prescribe, so your patient starts therapy the same day. Nothing changes in how you write prescriptions, and fewer of them go unfilled.

Fewer abandoned prescriptions

For host sites

Urgent care, hospital discharge, campuses, employers, long-term-care communities. The kiosk fits through a standard doorway, plugs into one outlet, and Phoenix installs, stocks and staffs it remotely.

A pharmacy without the counter
Safety and trust

Self-service, never unsupervised.

A kiosk should be as safe as a counter. Ours is designed so that it is.

A pharmacist approves every fill Nothing is dispensed until a licensed Phoenix pharmacist has reviewed the prescription.
Sealed and barcode-verified Medications are prepackaged and barcode-checked when loaded, so the exact item comes from the exact slot every time.
No narcotics, no cash The kiosk holds no controlled substances and no cash. It's printed right on the unit.
Your information stays protected No patient data is stored on the kiosk. Records live in a HIPAA-compliant cloud platform with encryption and a full audit trail.
A patented, licensed platform The Phoenix Rx Kiosk runs on a patented dispensing platform that Phoenix Pharmacy operates under license.
Backed by a real pharmacy Behind every kiosk is Phoenix Pharmacy, licensed in eight states, with delivery for anything the kiosk doesn't stock.
Smarter every day

Every fill teaches the kiosk something.

Every dispense creates data. Our AI learns from it to keep the right medications in stock, personalize what we offer at checkout, and connect patients to the care they need, with a pharmacist approving every recommendation.

These features are on our roadmap and will roll out in phases after launch.

  • Coming Smarter stocking

    Our AI will learn what each location prescribes most and reorder before a medication runs out.

  • Coming Pharmacist-approved suggestions

    At checkout, the kiosk will suggest supplements and over-the-counter products that pair well with your prescription. A pharmacist approves every recommendation.

  • Coming A door to more care

    For patients with COPD prescriptions such as inhalers, the kiosk will introduce the Aera Health breathing-support program, a sister Frontline Healthcare company.

First location

Thousand Oaks, California.

Opening late September 2026

225 W. Hillcrest Dr., Unit 111
Thousand Oaks, CA 91360

Co-located with Frontline Healthcare's office and clinic, with remote pharmacist coverage and Spanish-language screens from day one. More locations are coming across Southern California and beyond.

A white Phoenix Pharmacy kiosk with the La Palma store address on its front panel
Still a full pharmacy

The kiosk is one more way to reach Phoenix Pharmacy. Our La Palma store, delivery, immunizations and pharmacist reviews are all still here.

Host a kiosk

Urgent care, hospitals, campuses, employers, long-term-care communities: Phoenix installs, stocks and staffs the kiosk. You provide the doorway and the outlet.

Start the conversation →

Phoenix Pharmacy is a Frontline Healthcare subsidiary.

QR code to start a video visit with a Phoenix pharmacist
Prefer your own phone?

Scan to talk to a Phoenix pharmacist on video.

The kiosk has a video handset built in. If you'd rather use your own phone, or you have a question before you get to the kiosk, scan the code. No app, no account. A licensed pharmacist joins you in the waiting room.

Frequently asked

Kiosk questions.

Do I need an appointment?
No. If your provider sent your prescription to the kiosk, walk up any time. The kiosk is open 24 hours a day, 7 days a week.
Is a pharmacist involved?
Yes. A licensed Phoenix pharmacist reviews every prescription over video before anything is dispensed, and is available to answer your questions.
What if my medication isn't in the kiosk?
Phoenix Pharmacy delivers it within 24 hours, often within 4 to 6 hours, or routes it to whichever pharmacy you choose. The kiosk adds an option; it never takes one away.
Can I use my insurance?
Yes. The pharmacist runs your insurance during review, and you pay any copay by card at the kiosk. Tap, swipe or insert.
Does the kiosk hold controlled substances?
No. No narcotics, no controlled substances, and no cash are ever kept in the kiosk.
Is my information safe?
No patient data is stored on the kiosk itself. Your records live in a HIPAA-compliant cloud platform with encryption and a full audit trail.
What languages does it support?
The kiosk screens are available in English and Spanish.
Who makes the kiosk?
The Phoenix Rx Kiosk runs on a patented dispensing platform that Phoenix Pharmacy operates under license, staffed by Phoenix pharmacists.